auraselect Terms of Service

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Welcome to auraselect. These Terms of Service ("Terms") set out the rules that apply when you visit, browse, or purchase from the auraselect website, mobile platform, product catalog, and customer service channels. By using our platform or placing an order, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

Your use of any service offered by auraselect confirms that you have reviewed these Terms, understand them, and consent to be legally bound by them together with every law and regulation that applies to your purchase. Should you disagree with any portion of these Terms, you must discontinue use of our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be 18 years of age or older, or have reached the age of legal majority where you reside.
• Prohibited Conduct: You agree to use our platform exclusively for lawful, personal, non-commercial purposes. The following activities are not permitted:
  • Submitting fraudulent orders or engaging in deceptive activity of any kind;
  • Deploying automated bots, scrapers, or similar tools to harvest product information or pricing without our authorization;
  • Attempting to breach site security, data infrastructure, or other users' accounts;
  • Reselling auraselect products for commercial purposes without our express written consent.
• Account Security: You are accountable for safeguarding your account login details and for every action taken through your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where an obvious pricing or typographical mistake occurs, auraselect may correct the error and revise or cancel any affected order prior to dispatch, returning the full amount charged to you.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen details are supplied for reference only; customers with serious allergies should carefully review the product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on stock availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraud or a breach of these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before your order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact support@auraselect.top within 1 hour of placing it. After an order has entered dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on auraselect's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to auraselect and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, auraselect will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. For any claim connected to a transaction, our maximum aggregate liability will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim relating to these Terms or your purchase must first be presented to auraselect's support team for informal resolution.

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9. Changes to These Terms

auraselect may update or revise these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. Continuing to use our website or services after any update means you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: auraselect
• Customer Support Email: support@auraselect.top
• Customer Support Phone: 16462430990
• Physical Business Address: 150 W 4TH ST, Deer Park, NY 11729, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST